Contact us
Have a question? Most questions have answers in our Frequently Asked Questions section. If you can’t find the answer you’re looking for there, please complete this form and we’ll get back to you within one business day.
Please have a look at these common questions before submitting your request:
Paper certificates are only issued for LPIC, DevOps, and BSDS exams, not Linux Essentials. You may download your Linux Essentials PDF certificate by logging into your www.lpi.org account.
Once your exams have been loaded onto your account we will mail out your certificate automatically. Delivery times will depend on where in the world you’re located, but it can take up to 4-8 weeks to arrive. If you haven’t received your certificate after 8 weeks, please use the contact form above and provide us with the following information:
First Name:
Last Name:
Address:
City:
Province:
Postal Code:
Country:
Please visit out Account Instructions page to make sure you are trying to log in to the correct account or portal.
If you are certain that you are using the correct account or portal, please follow the password reset instructions at the relevant log in page.
When writing a computer-based exam at a Pearson VUE testing centre, you’ll typically see your results on your www.lpi.org profile within 24 hours. If we’ve not received your results after 48 hours, please contact us using the form below.
Please click here and enter your email address to send a password reset email for your account.
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Head Office
Linux Professional Institute Inc.
44 Chipman Hill, Suite 1000
Saint John, NB E2L 2A9
Canada
info@lpi.org